Production and Fulfillment Specialist

Boon Boona Coffee
Production Roaster and Fulfillment Specialist

Boon Boona Coffee is a Black-owned coffee roaster out of Renton, WA. We are reaching out to folks with all kinds of coffee experience, gender orientations, backgrounds, and body types. We are hiring a Production and Roasting Assistant. Ideal candidate is anyone who is kind and self-motivated, who is interested in coffee and in professional growth, who would further deepen our diversity, and who would like to teach us what they know.

Boon Boona Coffee began its journey 9 years ago by procuring quality African green coffee for the East African community. In January 2019, we opened our brick & mortar roastery/café in Renton. We are committed to nurture a culture that is empathetic, cooperative, arts & science-driven, and community oriented. We highly value each member's contribution to the Boon Boona culture, and we encourage them to introduce their coffee and non-coffee passions and interests to us.

We are also dedicated to empowering our employees. Boon Boona Coffee has an established guidelines that structures how and when the support for professional growth is provided, so it is transparent and accessible to all. Some areas of the professional development opportunities include:

• Guidance and financial support to participate in coffee competitions
• Coffee sensory evaluation (cupping) training that is designed with CQI's Q Grader curriculum in mind
• Training on sample & pro file roasting upon demonstrated interest
• Financial and logistical support for extra curricular projects when relevant to coffee in general

Position's basic responsibilities:

  •  Track and process incoming orders to start the daily production
  • Carry out production roasts according to the predetermined profiles
  • Fulfill individual and wholesale orders in an efficient & timely manner
  • Prepare shipping labels ensuring accuracy of customer and delivery order information
  • Prepare retail coffee bags for fulfillment
  • Support Wholesale Account Representative to ensure the timely fulfillment of wholesale orders
  • Communicate daily coffee order updates to the Lead Roaster to adjust daily flow and production
  • Ensure timely delivery of customer orders
  • Consistently look for ways to improve the production process for the most efficient and cost-effective fulfillment approach
  • Attend weekly sensory analysis (coffee sensory evaluation) practices at the roastery

Requirements and physical components of the position:

  • An open-minded and empathetic personality with cooperative and self-disciplined work ethic
  • Strong interest in coffee and in professional growth to expand understanding of coffee
  • Excellent written and verbal communication skills
  • Attention to detail to ensure that customers and order information is accurate and up to date
  • Efficient time management to prioritize tasks to guarantee production is running at the most efficient rate
  • Speed - crucial that this person be able to get the job done timely delivering product to customer as quickly and efficiently as possible
  • Literacy in MS Excel, Word, and email applications
  • Previous roasting and sensory analysis experience is preferable but not a must
  • Creativity in coming up with streamlining the production and fulfillment process
  • Standing for extended periods of time and stooping frequently
  • Repetitive motions for extended periods of time
  • Often lifting to 40 lbs and occasionally dragging green coffee burlap bags (up to 130 lbs)

Compensation & perks:

  • Starting pay rate is $21.50-$23.00/hr
  • Subsidized health and dental care
  • 7 days of paid time off as well as paid sick time
  • Complimentary food and drinks during shifts
  • Complimentary green or roasted coffee
  • Discounted merchandise

If you are interested, please submit your resume and cover letter with your gender pronoun to